Shipping policy

Free standard shipping within the United States

Processing time

Orders are prepared within 2–5 business days. Weekends and holidays are not included. If we cannot ship within the stated processing time, we will notify you of the delay and provide a revised shipping date, if known. You may agree to wait or cancel the unshipped order for a full, prompt refund. If we cannot fulfill the order, we will cancel it and issue a full refund.

Transit time

Standard shipping within the United States is estimated at 3–7 business days after dispatch.

Allow approximately 5–12 business days in total for processing and standard shipping. These are estimates, not guaranteed delivery dates.

Tracking

We will email your tracking number once your order ships.

Questions about your delivery?

Contact vertaclub@gmail.com with your order number. If your item arrives damaged, defective, or incorrect, contact us within 14 days of delivery and include photos.